OUR INNOVATION PROCESS
RESEARCH
Prompt reaction to Client enquiries by phone, online or via Social Media, to provide product solutions that successfully meet our clients needs.
RESEARCH
Attending product taste and performance trials in test kitchens and client operational sites as required.
RESEARCH
Ongoing dialogue and monitoring of product usage and feedback, to deliver consistency and / or make any necessary modifications to our product or processes.
DEVELOPMENT
Attending development project meetings in person & online with Chefs and Buyers, to identify new product opportunities & provide quick turnaround of samples via our specialist accredited food distribution partners.
DEVELOPMENT
Working with our Production Site teams across Europe to produce quality and innovation, and highest possible accreditation levels are met and maintained.
DEVELOPMENT
Ensuring multi-level communication with our clients and suppliers, utilising the expertise and experience of our Technical, Logistics and Accounts team to ensure projects are delivered successfully and on time - every time.
We work closely with our clients Executive Chefs, Buyers, NPD at Technical teams along with our production site Managers, Technical and Logistics teams to identify and create new products that excite their customers and enhance and develop their menus.